← All customer storiesMaison BleueE-commerce · Nantes
An online store that never shows a security warning to customers.
Maison Bleue sells home linen online. Four domains and two certificates carry the whole business, and a browser warning at checkout means lost sales.
4Domains and subdomains
21 daysWarning before an SSL failure
2 minTo set up
The problem
A certificate nobody knew about
The shop used a certificate on a payment subdomain that did not renew automatically. Nobody on the team knew it existed.
The setup
SMS for the founder, email for the rest
Julie added her four domains and kept the default alert steps.
- SMS to the founder for anything critical
- Email to the developer for SSL and DNS changes
- DNS monitoring on the payment subdomain
The result
Fixed before customers noticed
The payment certificate was flagged 21 days before it expired. The developer replaced it in ten minutes.
I don’t think about domains anymore. If something needs me, my phone tells me.